"Values Customers"

Mr. Lorenzo,

Thank you for speaking with me this morning.

As I mentioned, I am VERY pleased with the service I have received over the last year-ish from Larry MIller Dodge, but most of all from Service Writer "Guy Hernandez"/#596.   Mr. Hernandez values his customers, provides professionalism, and respects his customers as if they are his only one!!!  

I ask that recognition go to Mr. Hernandez.  I'm hoping he's treated on a high level in pay and throughout your dealer as a role model.   He makes it nice to get repairs done.  Working with people that has an auto failure is quite challenging for any service writer.     GO GUY !!!!!

LM Dodge Customer,

Tammy Siler,

"Outstanding Service"

I would like to let you know of the outstanding service I recieved starting with the sales director Steve, who then handed me over to Alex M Lorenzo to resolve my ongoing issue, with my new Nitro, that I had bought from Larry Miller Dodge. Alex proceeded with efforts to resolve my nightmare,which resulted in almost immediatly a resolution...to my surprise!!

Due to the efforts of these 2 people, my faith in LMD has been restored.

I hope they will be rewarded for the efforts theyv made for me & many others im sure!

Thank you,

Dan & Linda Bates,