Larry H. Miller Dodge Ram Peoria

2012 Dodge Journey Recall

Dodge Journey Recall service at Larry H. Miller Dodge Ram Peoria in Peoria, AZ

Frequently asked questions

Recall Summary

6 recalls found · All repairs FREE

Engine And Engine Cooling

FREE2 OPEN RECALLS

NHTSA campaign 11V487000 · Reported Sep 29, 2011 · 667 vehicles affected

Defect

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.

Consequence

CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.

Corrective Action

CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2012 Dodge Journey?
  • NHTSA has issued six recalls for the 2012 Dodge Journey involving Engine And Engine Cooling, Service Brakes, Hydraulic, Electronic Stability Control, Steering, and Air Bags.
  • Engine recalls address possible engine seizure or fire risk; brake, stability-control, steering, and air-bag recalls address conditions that may increase crash or injury risk.
How do I check if my 2012 Dodge Journey has an open recall?
  • A VIN check at NHTSA.gov or a free VIN check at our service department can confirm whether your 2012 Dodge Journey has an open recall.
  • Bring the vehicle to Larry H. Miller Dodge Ram Peoria or schedule service for assistance.
How much does a 2012 Dodge Journey recall repair cost?
  • A 2012 Dodge Journey recall repair is free at an authorized dealer when the vehicle has an applicable open manufacturer recall.
  • The remedy is defined by the manufacturer and performed by a factory-trained technician.
Can an independent shop fix a 2012 Dodge Journey recall?
  • No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
  • An independent shop may provide other maintenance, but recall completion should be handled by an authorized dealer.
Does an open recall affect the trade-in value of the 2012 Dodge Journey?
  • Buyers and dealers check recall status, so completing an open recall can help support a smoother trade-in evaluation.
  • Visit our trade-in page to begin evaluating your vehicle.

Recall Service & Dealership Highlights