Larry H. Miller Dodge Ram Peoria
Dodge SRT Viper Recall service at Larry H. Miller Dodge Ram Peoria in Peoria, AZ
SCHEDULE NOWFrequently asked questionsNHTSA campaign 15V461000 · 1,416,376 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Corrective Action
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
NHTSA campaign 15V178000 · 1,451 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain model year 2013-2014 Dodge Viper vehicles manufactured October 1, 2012, to February 6, 2014. Moisture may get into the door switch, resulting in the driver or passenger door opening unexpectedly while the vehicle is in motion.
Consequence
If the driver or passenger door opens unexpectedly while the vehicle is in motion, there is an increased risk of a crash and injury.
Corrective Action
Chrysler will notify owners, and dealers will replace the door handle assemblies and top covers, free of charge. The recall began on July 10, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R14.
NHTSA campaign 15V461000 · 1,416,376 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Corrective Action
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
NHTSA campaign 15V178000 · 1,451 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain model year 2013-2014 Dodge Viper vehicles manufactured October 1, 2012, to February 6, 2014. Moisture may get into the door switch, resulting in the driver or passenger door opening unexpectedly while the vehicle is in motion.
Consequence
If the driver or passenger door opens unexpectedly while the vehicle is in motion, there is an increased risk of a crash and injury.
Corrective Action
Chrysler will notify owners, and dealers will replace the door handle assemblies and top covers, free of charge. The recall began on July 10, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R14.
5 common questions answered
NHTSA identifies two safety concerns for this vehicle. An electrical software vulnerability could allow unauthorized third-party access to certain networked vehicle control systems, potentially permitting remote modification or control that increases crash risk. A separate door condition may allow moisture into the door switch, causing a driver or passenger door to open unexpectedly while moving and increasing the risk of a crash and injury. Waiting can leave these conditions unresolved. A VIN check determines whether either remedy remains open, and applicable recall repairs are completed at no charge by an authorized franchise dealer.
Larry H. Miller Dodge Ram Peoria provides authorized recall service in Peoria, AZ, for drivers throughout Glendale, Surprise, Goodyear, Avondale, and nearby West Valley communities. Our factory-trained technicians use manufacturer diagnostic tools to identify open recall campaigns and follow the specified repair procedure. OEM parts are used when the manufacturer remedy calls for replacement components. Whether your vehicle needs the electrical software update or the door handle assemblies and top covers, the applicable recall remedy is performed free of charge. Choose Larry H. Miller Dodge Ram Peoria for knowledgeable, reassuring service close to home.
Start by checking your VIN with our service team, then bring the vehicle in if an open recall is identified. You can schedule an appointment even if you are unsure whether previous work was completed, because the recall check is free. Our team will review the manufacturer’s open recall records and explain the applicable remedy. Do not wait for a new notice if you have a safety concern or uncertainty about recall status. A prompt check can clarify what your Viper needs and help you arrange the required no-cost repair through an authorized Dodge service department.
