Larry H. Miller Dodge Ram Peoria

2014 Dodge SRT Viper Recall

Dodge SRT Viper Recall service at Larry H. Miller Dodge Ram Peoria in Peoria, AZ

Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Electrical

FREE1 OPEN RECALL

NHTSA campaign 15V461000 · 1,416,376 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Consequence

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Corrective Action

Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Dodge SRT Viper?
  • NHTSA has issued two recalls for the 2014 Dodge SRT Viper, involving the Electrical and Door components.
  • The Electrical recall concerns software vulnerabilities in certain radios that could allow unauthorized access to networked vehicle control systems.
  • The Door recall concerns moisture entering a door switch, which could allow a door to open unexpectedly while driving.
How do I check if my 2014 Dodge SRT Viper has an open recall?
  • You can check your VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Bring your Viper to Larry H. Miller Dodge Ram Peoria so our team can help determine whether a manufacturer remedy remains open.
How much does a 2014 Dodge SRT Viper recall repair cost?
  • A 2014 Dodge SRT Viper recall repair costs nothing when completed by an authorized dealer as the manufacturer remedy.
  • Electrical software updates and qualifying Door component repairs are performed free of charge.
Can an independent shop fix a 2014 Dodge SRT Viper recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Our factory-trained technicians use manufacturer diagnostic tools and OEM parts for eligible recall repairs.
Does an open recall affect the trade-in value of the 2014 Dodge SRT Viper?
  • Buyers and dealers check recall status, so completing an open remedy can help provide a clearer trade-in evaluation; visit our trade-in page to get started.
  • A VIN check can help you understand the vehicle’s recall status before discussing a trade.

Recall Service & Dealership Highlights