Larry H. Miller Dodge Ram Peoria

2015 Dodge Journey Recall

Dodge Journey Recall service at Larry H. Miller Dodge Ram Peoria in Peoria, AZ

Frequently asked questions

Recall Summary

6 recalls found · All repairs FREE

Electrical System

FREE1 OPEN RECALL

NHTSA campaign 18V332000 · 4,846,885 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise contro

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Dodge Journey?
  • NHTSA has issued six recalls for the 2015 Dodge Journey involving the electrical system, air bag, steering, brake, engine, and label.
  • The recalls address cruise-control software, air-bag wiring, power-steering components, ABS and ESC wiring, a 2.4L engine cover, and tire-placard information.
How do I check if my 2015 Dodge Journey has an open recall?
  • You can check your 2015 Dodge Journey at NHTSA.gov or receive a free VIN check at our service department.
  • Our team can verify open recall records and explain the applicable manufacturer remedy.
How much does a 2015 Dodge Journey recall repair cost?
  • A 2015 Dodge Journey recall repair is free at an authorized dealer.
  • Manufacturer safety recall remedies are performed at no charge to the owner when the VIN is eligible.
Can an independent shop fix a 2015 Dodge Journey recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Authorized technicians have access to the manufacturer's repair instructions, diagnostic tools, software updates, and OEM parts.
Does an open recall affect the trade-in value of the 2015 Dodge Journey?
  • Buyers and dealers check recall status, so an open recall can affect the trade-in process; use our trade-in page to get started.
  • Completing an eligible recall remedy can provide important safety documentation when you discuss your vehicle's value.

Recall Service & Dealership Highlights