Larry H. Miller Dodge Ram Peoria
Dodge Viper Recall service at Larry H. Miller Dodge Ram Peoria in Peoria, AZ
SCHEDULE NOWFrequently asked questionsNHTSA campaign 15V461000 · 1,416,376 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Corrective Action
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
NHTSA campaign 15V461000 · 1,416,376 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Corrective Action
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
5 common questions answered
NHTSA’s electrical recall involves radio software vulnerabilities in certain 2013–2015 Dodge Viper vehicles. The vulnerability may allow third-party access to certain networked vehicle control systems. If exploited, unauthorized users could remotely modify or control certain vehicle systems, increasing the risk of a crash. Chrysler’s software update is designed to eliminate the vulnerability, while closing the open cellular connection does not address every possible access method. Waiting may leave the vehicle exposed if the remedy has not been completed. A free VIN check can determine whether the R40 update remains open for your Viper.
Larry H. Miller Dodge Ram Peoria provides authorized recall support for drivers in Peoria, AZ, and nearby West Valley communities. Our factory-trained technicians follow the manufacturer’s repair procedure and use manufacturer diagnostic tools to verify the vehicle and complete the remedy. OEM parts and software procedures help ensure the recall work matches Chrysler’s instructions. If your VIN has an open recall, the manufacturer remedy is performed at no charge to the owner. Visit our dealership at 8665 West Bell Road for knowledgeable service from a team familiar with Dodge and Ram vehicles.
Start with a VIN check, then bring your 2015 Dodge Viper to Larry H. Miller Dodge Ram Peoria if an open recall appears—or if you simply are not sure whether the repair was completed. The check is free, and an authorized technician can explain the result before performing the manufacturer remedy. You can schedule an appointment online through our service department. Bring any recall notice you received, and let our team help complete the process with clear answers and no charge for the covered repair.
