Larry H. Miller Dodge Ram Peoria

2016 Dodge Journey Recall

Dodge Journey Recall service at Larry H. Miller Dodge Ram Peoria in Peoria, AZ

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Frequently asked questions

Recall Summary

4 recalls found · All repairs FREE

Electrical System

FREE1 OPEN RECALL

NHTSA campaign 18V332000 · 4,846,885 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise contro

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Electrical System1

FREE1 OPEN RECALL

NHTSA campaign 18V332000 · 4,846,885 vehicles affected

Defect

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Corrective Action

Engine1

FREE1 OPEN RECALL

NHTSA campaign 16V907000 · 43,071 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.

Consequence

If the engine stalls, there is an increased the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the crankshaft or camshaft sensor, free of charge. The recall is expected to begin January 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S89.

Transmission1

FREE1 OPEN RECALL

NHTSA campaign 16V461000 · 26,299 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.

Consequence

If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.

Steering1

FREE1 OPEN RECALL

NHTSA campaign 16V273000 · 10,944 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Consequence

A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Dodge Journey?

NHTSA has issued four recalls for the 2016 Dodge Journey involving the Electrical System, Engine, Transmission, and Steering.
The Electrical System recall addresses cruise control that may fail to disengage.
The Engine recall addresses an intermittent crankshaft or camshaft sensor that may cause stalling.
The Transmission recall addresses a pump that may seize and cause loss of hydraulic pressure.
The Steering recall addresses a power steering return hose that may rupture and reduce steering assist.

How do I check if my 2016 Dodge Journey has an open recall?

You can check your 2016 Dodge Journey at NHTSA.gov or receive a free VIN check at our service department.
Bring your vehicle to Larry H. Miller Dodge Ram Peoria so our team can verify open recall status and explain the applicable remedy.
If you are unsure whether prior recall work was completed, schedule an appointment.

How much does a 2016 Dodge Journey recall repair cost?

A 2016 Dodge Journey recall repair costs nothing at an authorized dealer when the repair is covered by the manufacturer recall.
Recall remedies are completed at no charge to the owner by an authorized franchise dealer.

Can an independent shop fix a 2016 Dodge Journey recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Authorized technicians have the manufacturer procedures, diagnostic tools, software, and parts required for the recall repair.

Does an open recall affect the trade-in value of the 2016 Dodge Journey?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation.
When you are ready to discuss your vehicle, visit our trade-in page to get started.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA recalls for the 2016 Dodge Journey involve four safety-related areas. A cruise-control software defect may prevent the system from disengaging, allowing the vehicle to maintain speed or accelerate. An intermittent crankshaft or camshaft sensor may cause an engine stall. A seized transmission pump may result in lost hydraulic pressure and loss of motive power. In cold conditions, a ruptured power steering return hose may reduce steering assist and require extra effort. Waiting can leave these risks unresolved. Stop using cruise control until its update is completed, and contact our team promptly for a free VIN check and recall remedy.

Authorized Recall Expertise

Larry H. Miller Dodge Ram Peoria provides authorized recall service for drivers in Peoria, Glendale, Surprise, Sun City, and nearby Arizona communities. Our factory-trained technicians follow the manufacturer’s repair procedures and use manufacturer diagnostic tools to identify the correct remedy. OEM parts and approved software updates help ensure the repair is completed as intended. Covered recall repairs are performed at no charge to the owner, including the cruise-control software flash, sensor replacement, transmission pump replacement, and steering-system parts described by NHTSA. Visit us at 8665 West Bell Road for knowledgeable, reassuring support.

Take the Next Step

Start by locating your VIN and contacting our service department for a free recall check. Bring your 2016 Dodge Journey to Larry H. Miller Dodge Ram Peoria so our team can confirm whether an open campaign applies and explain what happens next. You do not need to be certain that a recall is open before reaching out; uncertainty about a past repair is a good reason to check. Schedule service or schedule an appointment online, and ask about any available service specials while arranging your visit.