Larry H. Miller Dodge Ram Peoria

2017 Dodge Durango Recall

Dodge Durango Recall service at Larry H. Miller Dodge Ram Peoria in Peoria, AZ

SCHEDULE NOW Call Us View Specials

Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Electrical System

FREE1 OPEN RECALL

NHTSA campaign 18V332000 · 4,846,885 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise contro

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Don't Want To Service? Sell Us Your Car!

Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2017 Dodge Durango?

NHTSA has issued 2 recalls for the 2017 Dodge Durango, affecting the Electrical System and Axle Shaft components.
The Electrical System recall concerns cruise control software that could prevent the system from disengaging.
The Axle Shaft recall concerns rear halfshafts that could disengage from the differential.

How do I check if my 2017 Dodge Durango has an open recall?

You can check your 2017 Dodge Durango at NHTSA.gov or receive a free VIN check at our service department.
Recall status is confirmed using the vehicle identification number.
Call Larry H. Miller Dodge Ram Peoria at 623-400-7471 or schedule service.

How much does a 2017 Dodge Durango recall repair cost?

A 2017 Dodge Durango recall repair is free at an authorized dealer when the vehicle is covered by the manufacturer recall.
The Electrical System remedy includes the specified software inspection and flash.
The Axle Shaft remedy includes replacement of both rear halfshafts.

Can an independent shop fix a 2017 Dodge Durango recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Authorized technicians have access to the manufacturer procedures, diagnostic tools, and OEM parts required for the recall work.
Schedule an appointment with Larry H. Miller Dodge Ram Peoria for assistance.

Does an open recall affect the trade-in value of the 2017 Dodge Durango?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in process.
Use our trade-in page to begin valuing your vehicle.
Ask the service team to verify recall completion before discussing your next vehicle.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA identifies two safety recalls for the 2017 Dodge Durango. An Electrical System defect may prevent cruise control from disengaging, allowing the vehicle to maintain speed or accelerate and increasing crash risk. An Axle Shaft defect may involve rear halfshafts that are too short and could disengage from the differential, causing a loss of drive and increasing crash risk. Do not delay if you received a recall notice, notice an issue, or are unsure whether prior work was completed. Until the cruise control software remedy is performed, avoid using cruise control and arrange a VIN check with our service team.

Authorized Dealer Expertise

Larry H. Miller Dodge Ram Peoria provides manufacturer-authorized recall service in Peoria, AZ, for drivers from nearby West Valley communities. Our factory-trained technicians use manufacturer diagnostic tools, approved procedures, and OEM parts to complete the required remedy. The Electrical System recall may require a software inspection and flash, while the Axle Shaft recall may require replacement of both rear halfshafts. Covered recall repairs are performed at no charge to the owner. Visit us at 8665 West Bell Road or call 623-400-7471 to connect with our service department.

Start With a VIN Check

Begin by locating your Durango’s VIN and contacting Larry H. Miller Dodge Ram Peoria. We can check for open recalls, explain the applicable remedy, and help you bring the vehicle in for service. If you are unsure whether a recall repair was completed, schedule service anyway because the VIN check is free. Once the status is confirmed, our team can arrange the authorized repair at no charge when an open recall applies. Schedule service online or call 623-400-7471 for help with the next step.