Larry H. Miller Dodge Ram Peoria
Dodge Durango Recall service at Larry H. Miller Dodge Ram Peoria in Peoria, AZ
SCHEDULE NOWFrequently asked questionsNHTSA campaign 20V191000 · 318,537 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4 or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such
Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Corrective Action
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
NHTSA campaign 20V183000 · 515 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
Consequence
A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
NHTSA campaign 20V191000 · 318,537 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4 or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such
Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Corrective Action
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
NHTSA campaign 20V183000 · 515 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
Consequence
A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
5 common questions answered
NHTSA identifies two safety concerns for the 2019 Dodge Durango. A Backup Camera software error may leave the rearview image displayed after shifting out of reverse, creating a distraction and increasing crash risk. A Differential Unit defect may allow front differential pinion gear teeth to wear, potentially causing loss of power while driving or loss of the PARK function when stationary. Waiting can leave these risks unresolved. Because the remedy depends on the vehicle’s VIN and equipment, a quick check is the responsible first step. The manufacturer’s specified repair is free when performed by an authorized franchise dealer.
Larry H. Miller Dodge Ram Peoria gives Peoria drivers a direct path to authorized recall care. Our factory-trained technicians use manufacturer diagnostic tools and OEM parts or software procedures to complete the remedy specified for your vehicle. Backup Camera repairs may involve a radio display software update, while Differential Unit repairs may involve front differential replacement. Recall work is performed at no charge to the owner. We proudly serve Peoria, Glendale, Surprise, Goodyear, Avondale, and nearby West Valley communities from 8665 West Bell Road in Peoria, AZ.
Check your VIN before assuming your recall work is complete. You can contact Larry H. Miller Dodge Ram Peoria or schedule an appointment online. Bring your Durango to the dealership so our team can review the manufacturer’s open recall records and explain the next step. Schedule service even if you are unsure whether a previous owner handled the repair—the VIN check is free, and eligible recall remedies are performed at no charge. Taking action now can help resolve a safety concern before it affects your drive. Call 623-400-7471 for assistance.
