Larry H. Miller Dodge Ram Peoria
Ram C/V Tradesman Recall service at Larry H. Miller Dodge Ram Peoria in Peoria, AZ
SCHEDULE NOWFrequently asked questionsNHTSA campaign 13V283000 · Reported Jul 2, 2013 · 224,264 vehicles affected
Defect
Chrysler is recalling certain model year 2013 Town & Country, Dodge Grand Caravan, and RAM C/V Tradesman vehicles manufactured May 10, 2012, through June 7, 2013. A software error may result in the opposite side airbags deploying from the collision point (a left side impact would deploy the right side airbags and vice versa).
Consequence
In the event of a crash, the wrong side airbags could deploy leaving the occupant with no airbag protection at the point of impact, increasing the risk of injury.
Corrective Action
Chrysler will notify owners, and dealers will flash the occupant restraint control module, free of charge. The recall began during September 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N44.
NHTSA campaign 14V528000 · Reported Sep 4, 2014 · 18,245 vehicles affected
Defect
Chrysler Group LLC (Chrysler) is recalling certain model year 2013-2015 Ram C/V Tradesman cargo vans, equipped with two front bucket seats and no rear seating, manufactured July 25, 2012, to August 20, 2014. In the affected vehicles, road hazards such as potholes may cause the front passenger side curtain and/or seat air bags to deploy unexpectedly.
Consequence
Inadvertent air bag deployment can increase the risk of crash or injury to the seat occupant.
Corrective Action
Chrysler will notify owners, and dealers will update the software in the Occupant Restraint Control (ORC) module, free of charge. The recall began October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P51.
NHTSA campaign 13V283000 · Reported Jul 2, 2013 · 224,264 vehicles affected
Defect
Chrysler is recalling certain model year 2013 Town & Country, Dodge Grand Caravan, and RAM C/V Tradesman vehicles manufactured May 10, 2012, through June 7, 2013. A software error may result in the opposite side airbags deploying from the collision point (a left side impact would deploy the right side airbags and vice versa).
Consequence
In the event of a crash, the wrong side airbags could deploy leaving the occupant with no airbag protection at the point of impact, increasing the risk of injury.
Corrective Action
Chrysler will notify owners, and dealers will flash the occupant restraint control module, free of charge. The recall began during September 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N44.
NHTSA campaign 14V528000 · Reported Sep 4, 2014 · 18,245 vehicles affected
Defect
Chrysler Group LLC (Chrysler) is recalling certain model year 2013-2015 Ram C/V Tradesman cargo vans, equipped with two front bucket seats and no rear seating, manufactured July 25, 2012, to August 20, 2014. In the affected vehicles, road hazards such as potholes may cause the front passenger side curtain and/or seat air bags to deploy unexpectedly.
Consequence
Inadvertent air bag deployment can increase the risk of crash or injury to the seat occupant.
Corrective Action
Chrysler will notify owners, and dealers will update the software in the Occupant Restraint Control (ORC) module, free of charge. The recall began October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P51.
5 common questions answered
NHTSA recall information identifies two safety concerns for this vehicle. An Electrical System software error may cause the opposite-side airbags to deploy during a side-impact crash, potentially leaving occupants without protection where the impact occurs. The Air Bags recall involves certain cargo vans where potholes or other road hazards may trigger unexpected deployment of the front passenger-side curtain and/or seat airbags, increasing crash or injury risk. Waiting can leave a safety concern unresolved while the vehicle is driven. A free VIN check and prompt recall appointment can determine whether either manufacturer remedy applies and help restore the intended operation of the restraint system.
Larry H. Miller Dodge Ram Peoria serves Peoria, Glendale, Surprise, Goodyear, Avondale, and nearby Arizona communities with authorized recall assistance. Our factory-trained technicians use manufacturer diagnostic tools and OEM parts and follow the repair instructions established for each campaign. When your VIN shows an applicable open recall, the manufacturer remedy is performed free of charge to the owner. That includes the occupant restraint control module software updates associated with the Electrical System and Air Bags recalls. Visit our service department at 8665 West Bell Road in Peoria, AZ, call 623-400-7471, or schedule an appointment.
Begin by locating your VIN and asking our service team to check it against open manufacturer recall records. Bring the vehicle to Larry H. Miller Dodge Ram Peoria if a campaign applies, and let our technicians explain the required remedy before completing the repair. You can schedule service even if you are unsure whether a recall repair was completed in the past, because the VIN check is free. A recall notice, a safety concern, or simple uncertainty is enough reason to take the next step. Call 623-400-7471 for assistance and plan your visit with confidence.
