Defect
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.
Larry H. Miller Dodge Ram Peoria
2020 Dodge Durango Recall
Dodge Durango Recall service at Larry H. Miller Dodge Ram Peoria in Peoria, AZ
SCHEDULE NOWFrequently asked questionsAir Bag
FREE1 OPEN RECALL
NHTSA campaign 21V280000 · 2,721 vehicles affected
Consequence
A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.
Corrective Action
Dealers will tighten or replace the fastener, free of charge. The recall is expected to begin June 11, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.
Backup Camera
FREE1 OPEN RECALL
NHTSA campaign 20V191000 · 318,537 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4 or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such
Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Corrective Action
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Air Bag1
FREE1 OPEN RECALL
NHTSA campaign 21V280000 · 2,721 vehicles affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.
Consequence
A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.
Corrective Action
Dealers will tighten or replace the fastener, free of charge. The recall is expected to begin June 11, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.
Backup Camera1
FREE1 OPEN RECALL
NHTSA campaign 20V191000 · 318,537 vehicles affected
Defect
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4 or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such
Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Corrective Action
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2020 Dodge Durango?
- NHTSA identifies two recalls for the 2020 Dodge Durango: an air bag recall and a backup camera recall.
- The air bag recall concerns a loose or missing Side Air Bag Inflatable Curtain fastener.
- The backup camera recall concerns software that may leave the rearview image displayed after shifting out of reverse.
How do I check if my 2020 Dodge Durango has an open recall?
- You can check your 2020 Dodge Durango by VIN at NHTSA.gov or receive a free VIN check at our service department.
- Bring your vehicle to Larry H. Miller Dodge Ram Peoria if you received a recall notice or are uncertain whether a repair was completed.
How much does a 2020 Dodge Durango recall repair cost?
- A 2020 Dodge Durango recall repair costs nothing when completed by an authorized dealer as the manufacturer’s remedy.
- Our service team can confirm the open recall and explain the repair needed after checking the VIN.
Can an independent shop fix a 2020 Dodge Durango recall?
- No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
- An authorized dealer has access to the manufacturer’s recall procedure, diagnostic tools, and approved parts.
Does an open recall affect the trade-in value of the 2020 Dodge Durango?
- Buyers and dealers check recall status, so completing an open recall can make the trade-in process clearer.
- Use our trade-in page to begin reviewing your vehicle’s value, and ask our team to check recall status.
Recall Service & Dealership Highlights
Safety Comes First
The air bag recall involves a loose or missing Side Air Bag Inflatable Curtain fastener that could cause the side curtain air bag to deploy incorrectly and increase the risk of injury. The backup camera recall involves software that may leave the rearview image displayed after the vehicle leaves reverse, potentially distracting the driver and increasing crash risk. These concerns can affect important safety equipment and driver awareness, so waiting may leave a known defect unresolved. NHTSA recall remedies are designed by the manufacturer, and an authorized dealer can complete the applicable repairs at no charge after checking your VIN.
Authorized Recall Expertise
Larry H. Miller Dodge Ram Peoria uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts to perform the remedy specified for your vehicle. Our team can address the air bag fastener concern or update the backup camera radio software when the VIN confirms an open campaign. Recall repairs are completed at no charge to the owner. Located at 8665 West Bell Road, Larry H. Miller Dodge Ram Peoria serves drivers throughout Peoria, Glendale, Surprise, Goodyear, and nearby West Valley communities in Arizona with authorized Dodge and Ram service.
Take the Next Step
Start by checking your VIN through NHTSA.gov or contacting our service department for a free check. If an open recall appears, bring your 2020 Dodge Durango to Larry H. Miller Dodge Ram Peoria so our team can verify the campaign and complete the manufacturer remedy. You can schedule service even if you are unsure whether a recall repair was previously completed. A quick appointment can replace uncertainty with a clear answer, and our staff can explain the next step before work begins.
