Larry H. Miller Dodge Ram Peoria

2014 Ram Promaster Cargo Van Recall

Ram Promaster Cargo Van Recall service at Larry H. Miller Dodge Ram Peoria in Peoria, AZ

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Frequently asked questions

Recall Summary

6 recalls found · All repairs FREE

Brake Light

FREE1 OPEN RECALL

NHTSA campaign 16V253000 · 1,576 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) nu

Consequence

Trailer brake lights that are inoperative can increase the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

Brake Light1

FREE1 OPEN RECALL

NHTSA campaign 16V253000 · 1,576 vehicles affected

Defect

Consequence

Trailer brake lights that are inoperative can increase the risk of a crash.

Corrective Action

Tire Pressure Monitoring Systems1

FREE1 OPEN RECALL

NHTSA campaign 14V633000 · 23,053 vehicles affected

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013, to August 22, 2014. In the affected vehicles, the Tire Pressure Monitoring System (TPMS) may fail to learn the locations of the individual sensors while the vehicle is being driven. As a result, the low tire pressure warning light will illuminate, despite the the tire pressures being within specification. Should one of the tires lose air pressure, the driver would not be notified of the

Consequence

If the TPMS light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will update the TPMS module with new software, free of charge. The recall began on December 8, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P62.

Head Restraint1

FREE1 OPEN RECALL

NHTSA campaign 14V533000 · 24,497 vehicles affected

Defect

Chrysler Group LLC (Chrysler) is recalling all model year 2014 Ram ProMaster vans manufactured July 1, 2013, to August 26, 2014. The affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard No. 202a, Head Restraints.

Consequence

If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury.

Corrective Action

Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 1, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P53.

Electrical System1

FREE1 OPEN RECALL

NHTSA campaign 14V294000 · 17,726 vehicles affected

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013 to May 22, 2014. The affected vehicles may experience circuit corrosion from water intrusion around the in-floor battery cover and door footwell trim.

Consequence

This water intrusion may affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights and/or door locks, increasing the risk of a crash, as well as injury to the occupants if the air bags do not deploy.

Corrective Action

Chrysler will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (ORC) module for corrosion, if corrosion is found, dealers will repair the connectors in the footwell area and the ignition fuse, and replace the ORC module. They will also install a water barrier sealer on the floor, add di-electric grease to all footwell connectors and replace the body plug. The in-floor battery ignition fuse will be relocated, and add di-electric grease to the ORC module connector. These repairs will be performed, free of charge. Chrysler distributed an interim letter to owners on July 30, 2014. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P32.

Brake1

FREE1 OPEN RECALL

NHTSA campaign 14V034000 · 5,664 vehicles affected

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through November 15, 2013. During manufacturing, a tool may have damaged one of the brake hoses which may result in a leakage of brake fluid from the brake hose.

Consequence

Brake fluid leakage would result in a reduction of brake performance, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will inspect and replace the brake hoses, as necessary, free of charge. The recall began on March 26, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number for this recall is P03.

Accelerator Pedal1

FREE1 OPEN RECALL

NHTSA campaign 14V032000 · 7,935 vehicles affected

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through December 10, 2013. In the affected vehicles, if the accelerator pedal is pushed downward at a certain angle, the pedal may get stuck in the wide open throttle position due to interference with the accelerator pedal stopper.

Consequence

A stuck accelerator pedal can result in uncontrolled acceleration, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners and dealers will replace the accelerator pedal stopper with a larger one, free of charge. The recall is began on March 27, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number for this recall is P02. Note: These vehicles are equipped with a brake override system. In the event a pedal is trapped, pushing on the brake pedal will brake the vehicle and enable the driver to slow and stop and turn off the vehicle.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Ram Promaster Cargo Van?

NHTSA recall information identifies six recalls for the 2014 Ram Promaster Cargo Van: Brake Light, Tire Pressure Monitoring Systems, Head Restraint, Electrical System, Brake, and Accelerator Pedal.
The recalls address possible problems involving trailer brake-light operation, TPMS sensor recognition, head-restraint positioning, water-related electrical corrosion, brake-hose damage, and accelerator-pedal interference.

How do I check if my 2014 Ram Promaster Cargo Van has an open recall?

You can check your VIN at NHTSA.gov or receive a free VIN check by contacting our service department and scheduling service.
A VIN check confirms whether a specific van is affected and whether the manufacturer remedy remains open.

How much does a 2014 Ram Promaster Cargo Van recall repair cost?

A 2014 Ram Promaster Cargo Van recall repair costs nothing when completed by an authorized dealer because the manufacturer remedy is performed at no charge.
Bring the vehicle to an authorized franchise dealer so the specified repair can be completed correctly.

Can an independent shop fix a 2014 Ram Promaster Cargo Van recall?

No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
An independent shop may handle other maintenance, but recall completion should be arranged through an authorized dealer.

Does an open recall affect the trade-in value of the 2014 Ram Promaster Cargo Van?

Buyers and dealers check recall status, so completing an open recall can help provide a clearer vehicle history; visit our trade-in page to value your vehicle.
We can check recall status before you discuss your next vehicle or trade-in plans.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA recall information identifies six safety concerns for this model: trailer brake lights may fail to illuminate; TPMS sensor locations may not be learned; head restraints may not properly limit head movement in a rear impact; water intrusion may cause electrical corrosion affecting airbags, lights, locks, or vehicle operation; a damaged brake hose may leak fluid and reduce stopping performance; and accelerator-pedal interference may cause unintended acceleration. Waiting can leave a known safety risk unresolved. If a warning light appears, a recall notice arrives, or you are unsure about prior repairs, contact Larry H. Miller Dodge Ram Peoria and schedule service promptly.

Authorized Recall Expertise

Larry H. Miller Dodge Ram Peoria provides authorized recall service for drivers and commercial vehicle owners in Peoria, Glendale, Surprise, Goodyear, and nearby West Valley communities. Factory-trained technicians use manufacturer diagnostic tools and OEM parts to identify open campaigns and complete the specified remedy. Recall repairs are performed at no charge to the owner, whether the solution involves software, inspection, replacement, corrosion protection, or another manufacturer-directed repair. Our team can explain the process clearly and help keep your van ready for work. Call 623-400-7471 or schedule an appointment.

Start With a Free VIN Check

Start by contacting our service department with your VIN, then bring your 2014 Ram Promaster Cargo Van to Larry H. Miller Dodge Ram Peoria if an open campaign is identified. If you are unsure whether a recall applies or whether earlier work was completed, still schedule service so our team can check. The VIN review is free, and eligible manufacturer recall remedies are completed at no charge. Call 623-400-7471 for assistance, arrange a convenient visit online, and ask our advisors about the next steps before continuing to drive with an unresolved safety concern.