Larry H. Miller Dodge Ram Peoria

2016 Ram Promaster Cargo Van Recall

Ram Promaster Cargo Van Recall service at Larry H. Miller Dodge Ram Peoria in Peoria, AZ

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Frequently asked questions

Recall Summary

4 recalls found · All repairs FREE

Software

FREE1 OPEN RECALL

NHTSA campaign 16V076000 · 57 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2016 Ram ProMaster vans manufactured October 21, 2015, to December 17, 2015 and equipped with 3.0L diesel engines. If the driver has disabled the electronic stability control (ESC) system, the system is required to be reactivated the next time the vehicle is started. The recalled vehicles have an Anti-Lock Brake System (ABS) control module that may not reset the ESC to active status when the key is turned off and back on quickly. As such, these vehicl

Consequence

Operating the vehicle with the ESC off may increase the risk of a crash.

Corrective Action

FCA will notify owners, and dealers will the update ABS control module software, free of charge. The recall began March 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S04.

Software1

FREE1 OPEN RECALL

NHTSA campaign 16V076000 · 57 vehicles affected

Defect

Consequence

Operating the vehicle with the ESC off may increase the risk of a crash.

Corrective Action

Transmission2

FREE2 OPEN RECALLS

NHTSA campaign 16V202000 · 26,867 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.

Consequence

An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.

Brake Light1

FREE1 OPEN RECALL

NHTSA campaign 16V253000 · 1,576 vehicles affected

Defect

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) nu

Consequence

Trailer brake lights that are inoperative can increase the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Ram ProMaster Cargo Van?

NHTSA has issued four recalls for the 2016 Ram ProMaster Cargo Van involving software, transmission, and brake light components.
The software recall concerns ABS control module operation and electronic stability control reactivation.
The transmission recalls involve a corrodible harness connector and a transmission pump that may seize.
The brake light recall concerns a Trailer Tow Lighting Control Module that may prevent trailer brake lights from illuminating.

How do I check if my 2016 Ram ProMaster Cargo Van has an open recall?

You can check your VIN at NHTSA.gov or receive a free VIN check at our service department.
VIN verification confirms whether a campaign applies to your van and whether the remedy remains open.
If you are unsure whether previous recall work was completed, contact Larry H. Miller Dodge Ram Peoria.

How much does a 2016 Ram ProMaster Cargo Van recall repair cost?

A 2016 Ram ProMaster Cargo Van recall repair costs nothing when completed by an authorized dealer under the manufacturer’s recall program.
The manufacturer specifies the remedy, which may include a software update, connector relocation, transmission pump replacement, or module replacement.

Can an independent shop fix a 2016 Ram ProMaster Cargo Van recall?

No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
Our technicians use manufacturer diagnostic tools and OEM parts for applicable recall repairs.

Does an open recall affect the trade-in value of the 2016 Ram ProMaster Cargo Van?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation.
When you are ready to discuss your van’s value, visit our trade-in page.

Recall Service & Dealership Highlights

Protect Against Safety Risks

NHTSA’s four recalls address specific safety concerns that should not be ignored. An ABS software issue may leave electronic stability control off when it should reactivate, increasing crash risk. A corroded transmission harness connector may cause an unexpected shift into neutral or prevent the van from restarting. A seized transmission pump may cause loss of motive power, while a faulty Trailer Tow Lighting Control Module may keep trailer brake lights from illuminating. Waiting can leave a known defect unresolved during daily driving or commercial use. A free VIN check quickly helps determine whether your van needs an open recall remedy.

Factory-Backed Recall Service

Larry H. Miller Dodge Ram Peoria provides authorized recall service for drivers in Peoria, AZ, and nearby communities including Glendale, Surprise, Goodyear, and Avondale. Our factory-trained technicians use manufacturer diagnostic tools to identify applicable campaigns and complete the specified remedy with OEM parts. Recall repairs are performed at no charge to the owner when covered by the manufacturer’s program. Whether your van needs an ABS software update, harness relocation, transmission pump replacement, or trailer lighting module replacement, our team can help explain the process and keep your visit focused and convenient.

Take the Next Safe Step

Start by locating your VIN and contacting our service department for a free recall check. Bring your 2016 Ram ProMaster Cargo Van to Larry H. Miller Dodge Ram Peoria so our team can verify open campaigns and discuss the appropriate remedy. If you are unsure whether recall work was completed, schedule an appointment anyway—the VIN check is free and can clarify your van’s status. Use our online option to schedule an appointment, or call 623-400-7471. We are located at 8665 West Bell Road in Peoria, AZ 85382.